List of Services
Take a look at the list of our services and read the details for each.
Reservation Services
Our office receives inquiries via telephone, email, and online bookings. Using Escapia, we are able to quickly and efficiently respond to each guest inquiry, and then follow up with the guest throughout the reservation process. Some reservations are single-call bookings, while others require hours of research, coordination, and correspondence. Our reservationists strive to ensure the most efficient and pleasant reservations process possible.
Concierge Service
Concierge Services is available to help make your vacation as easy and relaxing as possible. Brochures, maps, and area guides are left in each rental home to make sure you are aware of ongoing local events, activities, area attractions, and more.
Packages include:
- Adventure and Activities
- Celebratory Packages
- Fly Fishing and Guided Fishing Trips
- Housekeeping
- Pet Services
- Photos
Vacation Rental Management Services
Carolina Mountain Vacations is proud to offer a commitment to excellence in property management. When you trust your second home, investment, or luxury property with Carolina Mountain Vacations, you gain the instant benefits of our comprehensive marketing program, our dedicated, experienced staff, and our year-round services.
Spa/Hot Tub Services
We contract with Spas & More for maintaining all of our vacation rental hot tubs. Our goal in maintaining hot tubs is to ensure the water is always crystal clear, fresh, and properly balanced.
Rental Home Cleaning Services
We have the resources to make your home shine for every guest. Whether it’s replacing bulbs, restocking paper products, cleaning the “uh-oh’s” that some guests leave behind, or deep cleaning, we can do it. Our Housekeeping Department has a very low rate of turnover with many team members being with us for 3+ years.
Call 800.628.2663 today to learn more about how Carolina Mountain Vacation Rentals can assist you!